New Access Rules

Palazzo Reale has new access rules to allow the public to visit the exhibitions in safety. Before booking or buying your ticket please read carefully the information listed below:

  • the access to exhibitions is limited and must be booked in advance, also for free exhibitions or for categories with free entrance. You must bring the booking with you, printed or in digital form on the display: we will check it at the entrance.
  • tickets must be purchased online or by telephone (where possible). It is not possible to buy tickets onsite. Please check the page Tickets and Booking 
  • It is important to be on time or with no more than 5 minutes early than the time of booking (in order to avoid gatherings)
  • the opening times of Palazzo Reale have changed. Please consult the new ones
  • It is necessary to wear the face mask and sanitise your hands with antibacterial solutions given on site
  • the temperature will be measured at the entrance. If the value is 37,5 or higher we will not allow you to pass, in order to protect the safety of all the visitors and the staff
  • the cloackroom service is suspended. We suggest you to bring with you only small bags, because you can't enter with helmets, backpacks or voluminous bags
  • we recommend you to respect the distance (at least 1 metre from other people) in all the rest areas and in the exhibition path, to follow the itinerary indicated by the signage and the directions given by our staff
  • visitors are encouraged to sanitise their hands before and after going to the toilet
  • we recommend you to throw away face masks, gloves or other devices of personal protection in the specific baskets
  • the access to the bookstore is limited. For those who want to enter will be asked to wear the gloves given by the staff
  • for information on the use of audioguides please consult the pages dedicated to each exhibitions